Glossary

Local Pack (Map Pack)

The three local business listings that appear with a map in local search results. Getting into the Map Pack requires local SEO - Google Business Profile, reviews, citations, and local content.

Why It Matters

For local businesses, the Map Pack is the most valuable SERP real estate. It appears above organic results for local searches, showing three businesses with their rating, address, hours, and a map. Clicks on Map Pack results often lead directly to phone calls, direction requests, or website visits with high purchase intent.

If your business serves a local area and you're not in the Map Pack for your key terms, you're invisible to a significant portion of local searchers.

In Practice

Optimise your Google Business Profile - it's the primary factor. Choose accurate categories, fill out every field, add photos regularly, and keep hours current.

Build consistent citations (NAP - Name, Address, Phone) across major directories: Yelp, Yellow Pages, industry-specific directories. Inconsistencies confuse Google about your business details.

Generate genuine reviews and respond to all of them. Review quantity, velocity, and quality are strong local ranking factors. Create locally-relevant content on your website that reinforces your geographic relevance.

Know the Words.
Now See Them in Action.

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